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My ACTIVE Steps
FAQ

Frequently Asked Questions

Find answers to common questions about My Active Steps and get the most out of your exercise journey.

General Questions

What is My Active Steps?

My Active Steps is a comprehensive exercise program designed specifically for older adults and those looking to improve their strength, balance, and confidence through safe, effective movements. Our program focuses on building physical wellness while maintaining independence and reducing fall risk.

Who can participate in My Active Steps?

My Active Steps is designed for adults of all fitness levels, particularly those over 50 who want to maintain or improve their physical health. The exercises are low-impact and can be modified to accommodate different abilities and mobility levels.

Do I need any special equipment?

Most exercises require no equipment at all! You may occasionally need a sturdy chair for support or light weights (water bottles work great as substitutes). We'll always provide alternatives for any equipment-based exercises.

Safety & Health

Is it safe to exercise at home without supervision?

Our exercises are specifically designed to be safe for home practice. However, we always recommend consulting with your healthcare provider before starting any new exercise program. Start slowly, listen to your body, and stop if you experience pain or discomfort.

What should I do if I feel dizzy or unwell during exercise?

Stop immediately and sit down. If you experience chest pain, severe dizziness, or shortness of breath, call 911 or your healthcare provider right away. For mild dizziness, rest and hydrate. Always prioritize your safety over completing the exercise.

Can I modify exercises if I have mobility limitations?

Absolutely! Every exercise can be modified. Many movements can be done seated, with reduced range of motion, or with additional support. We provide modifications in our videos, and you should always adapt exercises to your current ability level.

Program Structure

How is the program structured?

My Active Steps is organized into 3-week cycles, with 3 exercise sessions per week. Each week builds upon the previous one, gradually increasing strength and confidence. Sessions typically last 15-25 minutes and focus on different aspects of fitness including strength, balance, and flexibility.

How often should I exercise?

We recommend 3 sessions per week with rest days in between. This allows your body time to recover while maintaining consistent progress. You can space these sessions throughout the week as works best for your schedule.

What if I miss a session?

Don't worry! Life happens. Simply pick up where you left off when you're able to return. There's no need to restart the entire week. Consistency is more important than perfection, so focus on getting back into your routine as soon as possible.

Technical Support

How do I track my progress?

Your dashboard automatically tracks completed sessions and shows your overall progress percentage. You can also use the "Mark Next" button to manually update your progress after completing each exercise session.

Can I reset my progress?

Yes! On your dashboard, you'll find a "Reset Progress" option in your progress card. This will restart your tracking from the beginning, which can be helpful if you want to repeat the program or start fresh.

The videos won't play. What should I do?

First, check your internet connection. If the problem persists, try refreshing the page or using a different browser. The videos are hosted on YouTube, so make sure YouTube isn't blocked on your network. Contact support if issues continue.

Getting Started

I'm new to exercise. Where should I start?

Start with Week 1, Day 1 and take your time. Don't feel pressured to keep up with the instructor perfectly. Focus on form over speed, and remember that everyone progresses at their own pace. Consider having a care partner join you for motivation and safety.

Should I involve my family or caregivers?

Yes! We encourage involving family members or care partners. They can provide motivation, ensure safety, and even participate in the exercises themselves. Check out our "Care Partner Tips" section on the dashboard for helpful guidance.

How do I stay motivated?

Set realistic goals, celebrate small wins, and track your progress on the dashboard. Consider exercising with a friend or family member, share your achievements on social media, and remember that every session contributes to your long-term health and independence.

⚠️ Emergency Information

If you experience any of the following during exercise, stop immediately and seek medical attention:

  • Chest pain or pressure
  • Severe shortness of breath
  • Dizziness or lightheadedness
  • Nausea or vomiting
  • Pain in your arm, jaw, or neck

For emergencies, call 911 immediately.

For non-emergency questions about the program, use our feedback form on the dashboard.